Privacy Policy
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Effective Date: March 1, 2026 | Last Updated: March 6, 2026
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, date of birth, address, phone number, and email address.
- Health & Medical Information: Medical history, diagnoses, treatment records, prescriptions, and mental health records as part of providing care.
- Insurance Information: Health insurance provider, policy number, and billing details.
- Appointment & Communication Data: Records of appointments booked, messages sent through our website, and telehealth session information.
- Website Usage Data: IP address, browser type, pages visited, and cookies — collected automatically when you visit our website.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, coordinate, and manage your medical and mental health care.
- To process insurance claims and billing.
- To schedule and manage in-person and telehealth appointments.
- To communicate with you about your health, appointments, and clinic updates.
- To comply with legal and regulatory requirements, including HIPAA.
- To improve our website, services, and patient experience.
3. HIPAA Compliance
Meldic Health Clinic is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in strict compliance with HIPAA regulations. We maintain physical, electronic, and procedural safeguards to protect your PHI.
You have the right to access, amend, and request restrictions on your health information. For your full HIPAA Notice of Privacy Practices, please contact our office directly.
4. Disclosure of Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With healthcare providers involved in your care and treatment.
- With insurance companies for billing and claims processing.
- With third-party service providers who support our operations (bound by confidentiality agreements).
- As required by law, court order, or governmental authority.
- In emergencies, to protect the health and safety of patients or the public.
5. Telehealth Privacy
When you use our telehealth services, your sessions are conducted over secure, HIPAA-compliant platforms. We take reasonable steps to ensure the confidentiality of virtual consultations. You are responsible for ensuring your own private environment during telehealth sessions.
6. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of our website may not function properly without them.
7. Data Security
We implement industry-standard security measures including encryption, access controls, and secure servers to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access and receive a copy of your personal or health information.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal and medical record retention requirements).
- Opt out of non-essential communications.
To exercise your rights, contact us at meldichealth@outlook.com or call 301-437-6351.
9. Children's Privacy
We provide care to patients of all ages, including minors. For patients under the age of 18, parental or guardian consent is required. We collect and handle minors’ information in accordance with applicable laws and HIPAA regulations.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with a revised effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Meldic Health Clinic
1401 Mercantile Lane, Suite 481, Largo, MD 20774
Phone: 301-437-6351 | Fax: 877-681-1888
Email: meldichealth@outlook.com